Meet the Team
Our team has the industry know-how to guide both apprentices and businesses through the apprenticeship journey. Advice, recruitment, training and more, we’re ready to help – take a look at our credentials:
Phil, our founder is also Chair of the Apprenticeship Ambassador Network for south east England. With extensive experience working with apprentices and developing the business through the apprenticeship scheme, Phil uses this insight to support the organisations we work in partnership with.
You can’t beat first-hand experience and Phil has a unique blend of experience as an employer of apprentices, training provider and strategic partner.
Dan leads finance within Ginger Nut, working closely with the team to manage projects as well as client relationships. With his expertise in finance, Dan oversees the implementation of the Digital Apprenticeship Service including linking with levy paying clients via the new online portal.
Public Sector Engagement Manager
Laura has joined Ginger Nut from Health Education England, part of the NHS and now leads our public sector apprenticeships. Having worked for Health Education England, Laura has a unique understanding of the NHS including national workforce strategies including the Talent for Care and Widening Participation Agenda.
Laura specialises in stakeholder engagement and workforce development, ensuring organisations and learners gain the maximum benefit from the training they receive with us. Laura has vast experience working in the acute, community and primary care sectors. She has also worked to bring together organisations at a regional level to address workforce issues across a large foot print.
Susan has over eight years of experience as an internal verify and centre manager. Within Ginger Nut Training, Susan leads quality assurance at a strategic level, working closely with Tanya to verify the work of assessors and the training they deliver. Susan also leads regular standardisation meetings as well as ensures staff are given CPD training including industry specific training to build on their experience and keep Ginger Nut Training at the forefront of apprenticeship delivery.
With over eleven years within the training sector, Tanya is responsible for managing our team of assessors, quality assuring the training we provide as well as liaising directly with the SFA and apprenticeship awarding bodies to ensure we remain at the forefront of apprenticeship delivery. Tanya also works closely with the employer engagement team to develop schemes of work built around the needs of our clients as well as supporting the overall delivery of our training programmes.
Katrina is a fully qualified assessor and IQA with over 12 years’ experience in the industry. For the past 11 years, she has been teaching work based learning qualifications including Functional Skills up to Level 2 in English, mathematics and ICT. Katrina’s extensive experience in apprenticeship delivery spans across both private and public sector. This includes supporting learners of all ages in various roles to successfully achieve their qualification.
Katrina is approved to deliver a range of qualifications including:
• Team Leading/Management up to Level 5
• ICT (IT Users) up to Level 3
• Retail Up to Level 3
• Business Administration up to Level 3
• Customer Service up to Level 3
• Hospitality up to Level 3 (front of house only)
• Call centre and Telesales up to Level 3
• Sales and Marketing up to Level 3
• Recruitment up to Level 3
• TAQA Level 3
Katrina’s extensive experience in the training industry has equipped her with a strong understanding of the public sector and its workforce needs.
Prior to commencing her role as an assessor, Katrina held various senior management roles as well as customer service. As well as being an assessor for Ginger Nut Training, Katrina is also an active member of her local PTA, acting as Treasurer. This includes reviewing budgets, managing risk, organising events and administration duties.
Katrina’s vast experience as an assessor combined with her employment history and passion for developing people, means she offers effective support to learners, ensuring they successfully achieve their apprenticeship.
Running the day to day financing process, Lewis coordinates all aspects of Ginger Nut financial process including invoicing, order confirmations and supporting our finance director with payment aspects of the Digital Apprenticeship Service. As a former apprentice, Lewis also represents the team at young people focused events, speaking to individuals about apprenticeships and the opportunities they bring.
Shona is a senior member of the team and support learners through the pre-enrolment process including the initial assessments as well as the set-up of online learning platforms once on programme. As a trainee assessor, Shona also manages a small case of learners under the supervision of Tanya and uses her vast experience within the digital marketing sector, to train junior marketing and digital apprentices.
Ryan leads IT within Ginger Nut, not only ensuring the efficient running of the Ginger Nut IT system, but working directly with clients to support them through the online apprenticeship recruitment process. Ryan also works closely with applicants when online applications are received. As part of the employer support we provide, Ryan offers telephone and online support for employers working with Ginger Nut Training, dealing with any IT issues if they arise. Ryan also oversees the IT element of the free recruitment support package we provide for clients.