Business Administrator Apprentice – Colchester Office

Full Time Salary: £13,741 per annum (Apprenticeship Wage).
Pay increases in line with age and apprenticeship year, in accordance with government guidelines.

Location: Colchester CO1 2PQ (09:00 – 17:00)

Office Hours: Monday – Friday 09:00 – 17:00. (Colchester – Office Based Role)

We have an exciting opportunity for an outstanding full-time Business Administrator Apprentice to join our growing administration team at Ginger Nut Training’s head office.

As part of this role, you will complete the Level 3 Business Administrator Apprenticeship, a nationally recognised qualification designed to build your skills in communication, organisation, IT, and business operations.

You’ll receive dedicated study time each week, one-to-one support from a qualified tutor, and the opportunity to apply your learning in a real-world setting. Many of our previous apprentices have gone on to secure permanent roles and progress into senior positions within the company.

If you are hardworking and share our passion for apprenticeships and developing the nation’s future workforce talent, we want to hear from you!

About us

Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.

Responsibilities.

• Learner & Employer Support

• Provide excellent customer service to learners and employers throughout their apprenticeship journey.
• Support the onboarding of new learners and employers by managing documentation and eligibility checks.
• Respond to enquiries and support requests from learners, employers, and tutors via phone, email, and video conferencing.
• Maintain accurate learner and employer records in line with compliance and funding requirements.

• Administrative Coordination

• Use and update internal and external systems to ensure compliance with funding regulations.
• Assist with scheduling and coordinating webinars, meetings, and training sessions.
• Support internal audits, quality assurance tasks, and pipeline checks.
• Contribute to internal reporting and data accuracy across systems.

• Team Collaboration & Communication

• Communicate effectively with internal departments, including tutors, funding, compliance, and finance teams.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Support or lead meetings using Microsoft Teams or similar platforms, as appropriate.

• Client Engagement Administration

• On occasion, support the Client Engagement team with lead sourcing, opportunity creation, and best practice delivery.
• Ensure a smooth transition for employers onto apprenticeship programmes and maintain accurate customer data in internal systems.
• Upload job adverts to government apprenticeship platforms and respond to incoming apprentice enquiries with Information, Advice and Guidance (IAG).
• Attend events to promote Ginger Nut Training and the wider apprenticeship system.

• Professional Development

• Receive dedicated study time each week and one-to-one support from a qualified tutor.
• Shadow experienced administrators to learn best practices.
• Take part in regular training and development activities as part of the Level 3 Business Administrator Apprenticeship.

• Progression
  • Successful apprentices may have the opportunity to progress into permanent roles within the organisation.

You will be joining a highly motivated team with a start-up mentality who are passionate about the unique service they offer and believe in providing practical learning solutions to benefit organisations and individuals.

You will be a motivated individual with excellent communication and interpersonal skills, the ability to prioritise and manage expectations, both internally and externally, and the confidence to engage with people at different levels and across a wide range of sectors.

You will be an excellent team player and committed to maintaining accurate records to support our business development activities.

Essential skills/areas of experience:

• Excellent communication skills – both written and verbal
• Strong attention to detail
• Ability to follow processes consistently and accurately
• Confident using Microsoft Office (Outlook, Excel, Word, Teams)
• Friendly, approachable, and professional demeanour
• Self-motivated and able to manage time effectively
• Team player with a willingness to support across departments
• Creative problem-solver with a solution-focused mindset
• Flexible and adaptable to changing priorities

We’re looking for a hardworking and dedicated apprentice who’s eager to learn and grow.

This role is fully aligned with the Level 3 Business Administrator Apprenticeship Standard, providing the opportunity to gain a nationally recognised qualification while developing practical skills in a supportive, real-world environment.

At Ginger Nut Training, we are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all our employees to share this commitment. This post is subject to the satisfactory completion of a DBS check, the receipt of satisfactory references and any other statutory checks that are required for the post.

All shortlisted candidates will be expected to complete an English and Maths assessment.

Contract Duration

This is a fixed-term role aligned to the duration of the Level 3 Business Administrator Apprenticeship. This apprenticeship typically takes 16 months to complete.

While there is no guarantee of a permanent position at the end of the apprenticeship, we aim to review potential progression opportunities around the 12-month mark, subject to business needs and individual performance.

If a suitable role is not available, we are committed to supporting apprentices in their next steps by providing time for job searching, interview preparation, and career guidance to help them transition successfully into further employment.

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At Ginger Nut Training, we are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all our employees to share this commitment. This post is subject to the satisfactory completion of a DBS check, the receipt of satisfactory references and any other statutory checks that are required for the post.

All shortlisted candidates will be expected to complete an English and Maths assessment

Company Benefits include:

• Additional Day off for your Birthday
• Paid Charity / Volunteer Days
• Access to Wellbeing resources and counselling via our Employee Assistance Program (EAP) which offers free and confidential assessments, short-term counselling, referrals, and follow-up services to employees.
• Mental Health – Free additional private counselling is available for up to £250 per year for all staff.
• Charity Donation Match Programme
• Allocated CPD action plan
• Gym Membership scheme
• Extra Holidays- Stay two years and get an additional 1-day annual leave per year up to 28 days of holiday plus bank holidays.
• Company Life Insurance
• Unlimited access to over 800,000 textbooks online

If you have not heard from a member of the team within 72 hours of your submission, please get in touch with the team on 0207 495 5110 to check that your application has been received.

Safer Recruitment

At Ginger Nut Training, we are committed to safer recruitment practices to ensure the safety and well-being of all our apprentices.

Our recruitment process includes:

• Thorough Background Checks: We conduct comprehensive background checks on all potential employees to ensure they are suitable to work with apprentices.
• Rigorous Interview Process: Our interview process is designed to assess the candidate’s qualifications, experience, and commitment to safeguarding.
• Ongoing Training: All staff members receive regular training on safeguarding and child protection to stay updated on best practices.

By adhering to these practices, we create a safe and positive environment for everyone involved in our programmes.

As a Disability Confident Committed Employer we have committed to:

• ensure our recruitment process is inclusive and accessible communicating and promoting vacancies
• offering an interview to disabled people who meet the minimum criteria for the job

We welcome applications from all backgrounds and are happy to discuss reasonable adjustments at any stage of the recruitment process.

How to Request Reasonable Adjustments: If you require any reasonable adjustments for the interview process, please let us know. You can do this by:

• Indicating your needs in your application email or form.
• Contacting our recruitment team directly at 0207 495 5110 / info@gingernuttraining.co.uk

Providing details of the adjustments you require, such as accessible interview locations, additional time for assessments, or alternative formats for interview materials.

Ready to make a difference? Apply now and help us shape the future of apprenticeships.