Careers at Ginger Nut
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and help shape the future of apprenticeship training.
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Learner Support & Inclusion Coach
Salary: £31,000 – £34,000 a year |
Full time |
Monday to Friday |
Join Team Ginger
Ginger Nut Training is an award-winning, Ofsted GOOD-rated national apprenticeship provider with a mission to deliver exceptional, inclusive learning experiences for every apprentice. We’re expanding our Functional Skills and Additional Learning Support (ALS/SEND) capacity and are seeking a committed, learner-focused professional to join our growing team.
This practitioner-level role is ideal for someone passionate about supporting apprentices with additional learning needs, improving Functional Skills progress, and enhancing learner confidence and independence across all sectors.
Why Ginger Nut Training?
- Additional day off for your birthday
- Paid charity/volunteer days
- Access to wellbeing resources and counselling via our EAP
- Up to £250/year private counselling support
- Charity donation match programme
- Allocated CPD action plan with support for higher-level delivery
- Gym membership scheme
- Increased annual leave after two years
- Company life insurance
- Unlimited access to 800,000+ online textbooks
- Work-from-home flexibility with autonomy over your diary
Your Impact
As our Learner Support & Inclusion Coach, you will play a core role in improving learner outcomes through targeted support, early intervention, and high-quality, inclusive learning practice. You’ll provide a blend of Functional Skills support/delivery, ALS/SEND casework, and 1:1 learner support, working closely with Tutors, employers, and our Quality & Compliance Team.
You will:
- Deliver 1:1 and small group Functional Skills support where appropriate
- Provide targeted support for learners requiring additional help outside Tutor sessions
- Conduct and review Cognassist initial assessments and ongoing support throughout the programme, and ensure all ALS evidence is compliant
- Develop, implement and review Initial Support Plans for learners requiring Additional Learning Support (ALS)
- Monitor progress and maintain accurate ALS funding documentation and costing sheets
- Support Tutors to embed inclusive learning strategies for learners with diverse needs
- Build learner confidence, engagement and independence through personalised support
- Promote and uphold safeguarding, Prevent, and Equity, Diversity & Inclusion (EDI) in all learner interactions
- Deliver engaging weekly enrichment webinars (e.g. wellbeing, financial skills, social impact topics) and contribute to a growing resource bank accessible across the organisation.
What We’re Looking For
Essential:
- Minimum Level 3 teaching qualification (e.g., AET/PTLLS)
- Designated Safeguarding Lead (DSL) training (Level 3) , or willingness to complete training prior to or shortly after appointment
- Functional Skills Level 2 (English & Maths) or equivalent
- Experience supporting learners with ALS/SEND needs
- Knowledge of inclusive teaching strategies and neurodiversity tools (e.g., Cognassist)
- Strong communication, organisation, and learner support skills
- Experience interpreting diagnostic assessments (e.g., BKSB, Cognassist report analytics) and translating them into learning support plans
Desirable:
- Assessor qualification (CAVA) or equivalent
- Experience in work-based learning or apprenticeships
- Demonstrable experience managing a remote caseload, including structured progress-monitoring cycles and digital recordkeeping.
- Level 4 SEND qualification (not essential)
- Coaching/mentoring qualification
- High digital literacy, including confident use of eportfolio systems (e.g., OneFile), Microsoft 365, videoconferencing for learner support, and online FS tools.
- Experience working within DfE/ESFA funding rules relating to ALS, including evidence standards, monthly support logs, and audit requirements
About the Fixed-Term Nature of This Role
This role has been created to meet a defined, timelimited operational need to strengthen Functional Skills and ALS/SEND capacity during a period of higher learner support demand.
The position is offered on a 12-month fixed-term contract aligned with this business requirement. At the end of the fixed term, the contract will conclude unless the role is extended or made permanent.
All employment decisions will follow a fair and transparent process and will comply with current UK employment law.
Safeguarding Commitment
Ginger Nut Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All employment is subject to enhanced DBS checks and satisfactory references.
As a Disability Confident Committed Employer we have committed to:
- ensure our recruitment process is inclusive and accessible
- offering an interview to disabled people who meet the minimum criteria for the job
How to Request Reasonable Adjustments: If you require any reasonable adjustments for the interview process, please let us know. You can do this by:
- Indicating your needs in your application email or form.
- Contacting our recruitment team directly at 0207 495 5110 / info@gingernuttraining.co.uk
Providing details of the adjustments you require, such as accessible interview locations, additional time for assessments, or alternative formats for interview materials.
Suitability to Work with Children
All roles involving regular contact with learners are considered regulated activities under the Safeguarding Vulnerable Groups Act 2006 and the Childcare Act 2006. Therefore, successful applicants must demonstrate their suitability to work with children and young people. This includes disclosing any relevant convictions, cautions, or other information that may affect their eligibility
Legal Compliance
These roles are exempt from the Rehabilitation of Offenders Act 1974, meaning applicants must declare both spent and unspent convictions unless they are protected under filtering rules.
Ginger Nut Training follows the DBS Code of Practice and ensures all information is handled fairly and confidentially.
Ready to Apply? If you haven’t heard from us within 72 hours of applying, please contact our team on 0207 495 5110 to confirm receipt.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £31,000.00-£34,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Work from home
Application question(s):
- Have you completed Designated Safeguarding Lead (DSL) training (Level 3) , or are you willing to complete training prior to or shortly after appointment?
- Do you have experience supporting learners with ALS/SEND needs?
- Do you have knowledge of inclusive teaching strategies and neurodiversity tools (e.g., Cognassist)?
- Do you have strong communication, organisation, and learner support skills?
- Do you have experience interpreting diagnostic assessments (e.g., BKSB, Cognassist report analytics) and translating them into learning support plans?
Licence/Certification:
- Level 3 teaching qualification (e.g., AET/PTLLS) (preferred)
- Functional Skills Level 2 (English & Maths) or equivalent (preferred)
Work Location: Remote
Become a Part of Ginger Nut Training
At Ginger Nut Training, we are always looking for passionate and dedicated individuals to join our team. Whether you are an experienced trainer, a skilled administrator, or a marketing expert, we offer a dynamic and supportive environment where you can grow and make a difference.
Why Work With Us?
Innovative Training Programmes: Be part of a team that delivers cutting-edge apprenticeship training programmes.
Professional Development: We provide opportunities for continuous learning and career advancement.
Collaborative Environment: Work in a supportive and collaborative setting with like-minded professionals.
Impactful Work: Make a real difference in the lives of apprentices and contribute to their success.
How to Apply
When we have opportunities available, they will be listed on Indeed and on this page. However, you can always email us your CV and a cover letter to delivery@gingernuttraining.co.uk. In your cover letter, please include:
- The position you are interested in
- Your relevant experience and qualifications
- Why you want to join Ginger Nut Training
Learner Experiences with Our Team
“I really enjoyed my Business Admin course, and had a great tutor – Hilary Mason – to help me through all of it. It was a bit tricky for me to balance my work and apprenticeship commitments, but Hilary was very understanding and supported me amazingly.“
Sabti Bawa
Business Admin Apprentice
“I completed a Level 3 ICT Apprenticeship between September 2023 and February 2025. By and large, it was a pleasure to work with Ginger Nut Training. My tutor (Steve) was always available, helpful, and friendly, offering frequent and constructive support on tasks.“
Harry
ICT Apprentice
Michael Oxby
Apprentice
Laura Adams
Current apprentice
Employee Testimonials
“It’s refreshing to work at Ginger Nut because creating opportunities and improving lives is at the heart of what we do. This ethos applies not just to the apprentices we train but also to the staff. Continuous Professional Development is an expectation, and GNT is very supportive in enabling me to certify my skills. My team is very collaborative and open to new ideas and feedback on existing processes. The company recognizes that wellbeing is key, and during winter, I enjoy taking Ginger Daylight Saving Time: a longer midday break to go out and take time away from the screen, which is so beneficial for home-based workers like me.“
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Apprenticeship Tutor
Administrator
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Safer Recruitment
At Ginger Nut Training, we are committed to safer recruitment practices to ensure the safety and well-being of all our apprentices. Our recruitment process includes:
Thorough Background Checks: We conduct comprehensive background checks on all potential employees to ensure they are suitable to work with apprentices.
Rigorous Interview Process: Our interview process is designed to assess the candidate’s qualifications, experience, and commitment to safeguarding.
Ongoing Training: All staff members receive regular training on safeguarding and child protection to stay updated on best practices.
By adhering to these practices, we create a safe and positive environment for everyone involved in our programmes.
Suitability to Work with Children
All roles involving regular contact with learners are considered regulated activity under the Safeguarding Vulnerable Groups Act 2006 and the Childcare Act 2006. Therefore, successful applicants must demonstrate their suitability to work with children and young people. This includes disclosing any relevant convictions, cautions, or other information that may affect their eligibility
Legal Compliance
These roles are exempt from the Rehabilitation of Offenders Act 1974, meaning applicants must declare both spent and unspent convictions unless they are protected under filtering rules.
Ginger Nut Training follows the DBS Code of Practice and ensures all information is handled fairly and confidentially
As a Disability Confident Committed Employer we have committed to:
- ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies - offering an interview to disabled people who meet the minimum criteria for the job
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people
How to Request Reasonable Adjustments: If you require any reasonable adjustments for the interview process, please let us know. You can do this by:
Indicating your needs in your application email or form.
Contacting our recruitment team directly at 0207 495 5110 / info@gingernuttraining.co.uk
Providing details of the adjustments you require, such as accessible interview locations, additional time for assessments, or alternative formats for interview materials.
Benefits & Culture
At Ginger Nut Training, we believe that a thriving team is the foundation of exceptional education. Whether you’re based at our Colchester office or working remotely across England, we’re committed to supporting your personal and professional growth. Here’s what makes our culture stand out:
Work-Life Balance & Wellbeing
- Extra Day Off for Your Birthday – Celebrate your special day, on us.
- Paid Charity & Volunteer Days – Give back to causes you care about.
- Employee Assistance Programme (EAP) – Access 24/7 confidential support through Wisdom – Health Assured, including counselling, legal advice, and wellbeing resources.
- Private Mental Health Support – Claim up to £250 per year for additional counselling services.
- Aviva Smart Health – Round-the-clock GP access for you and your family, plus nutrition, fitness, and mental health support.
- Colchester Office Wellness Garden – For those at the Colchester office, there is access to a wellness garden to grow and tend to your own fruit and vegetables to share with the team.
- Bike2Work Scheme – Save up to 47% on the cost of a bike and accessories
Professional Development
- Allocated CPD Action Plan – Tailored learning paths to help you grow in your role.
- Unlimited Access to 800,000+ Online Textbooks – Stay ahead with the latest knowledge and resources.
- Charity Donation Match Programme – We match your charitable contributions to double your impact.
Career Longevity & Perks
- Extra Holidays – Earn an additional day of annual leave for every two years of service, up to 28 days plus bank holidays.
- Gym Membership Scheme – Stay active with subsidised fitness options.
- Company Life Insurance – Peace of mind for you and your loved ones.
Whether you’re exploring apprenticeship careers, seeking education jobs in the UK, or looking for remote education jobs with a national training provider, Ginger Nut Training offers a supportive, inclusive, and forward-thinking environment to thrive in.
Care Leaver Friendly Employer Charter
As a care leaver friendly employer, we commit to work towards the ‘RTD’ principles below.

