There may be times when you will need support and assistance in your studies or with personal issues. Ginger Nut Training provides a wealth of services from trained and qualified professionals. On this page you can view our safeguarding policies and procedures, and also what support we have on offer.
If you have any concerns relating to safeguarding (yourself or others) please contact your tutor in the first instance, or reach out to our safeguarding team for initial guidance and support.
Ginger Nut Safeguarding Team
This phone is monitored Monday-Friday 9am-5pm. If there is an immediate risk of harm (to you or others), please contact the relevant emergency service.
Safeguarding at Ginger Nut Training is how we help everyone to feel and be physically and emotionally safe. It’s also about how we respond to any incidents of bullying, harm or abuse.
Ginger Nut Training is committed to promoting and ensuring the safeguarding of all children, young people and vulnerable adults from harm; whatever their age, gender, race, disability, language, religion, belief and/or sexual orientation.
Call 101 to contact the police when it’s not an emergency. It is available 24 hours a day, 7 days a week.
You should call 101 if you want to talk to your local police officer, get crime prevention advice, or report a crime that does not need an emergency response. For example: If your car has been stolen.
NHS 111 is a free-to-call single non-emergency number medical helpline that helps people get the right advice and treatment when they urgently need it. You can also get help online using NHS 111 online. Both services are available 24 hours a day, 7 days a week.
The service provides urgent care triage if you think you need A&E but it’s not life-threatening, and advice when your GP, pharmacy or dental practice is closed.
All Ginger Nut Apprentices are provided access to Health Assured, the award-winning health and well being platform, from day one of their apprenticeship.
The new and improved Wisdom App took was unveiled in early 2024, and can be downloaded for free from the app store straight to your smartphone.
PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional well being in young people.
Their suicide prevention helpline is open 9am – midnight every day of the year.
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope or at risk of suicide throughout the United Kingdom and the Republic of Ireland
Whatever you're going through, a Samaritan will face it with you. 24 hours a day, 365 days a year.
The Campaign Against Living Miserably (CALM) is taking a stand against suicide. That means standing against feeling shit, standing up to stereotypes and standing together to show life is always worth living.
CALM’s helpline and livechat are open from 5pm to midnight everyday. 365 days a year.
Shout 85258
Text SHOUT to 85258
Shout 85258 is the UK's first free, confidential, 24/7 text support service. It's a place to go if you're struggling to cope and need mental health support.
To start a conversation, text the word 'SHOUT' to 85258 and a trained volunteer will be there to listen at any time of day or night. Messages also wont appear on your phone bill.
No Panic is a charity helping and supporting people who live with panic attacks, phobia's, OCD, and any other anxiety-related disorders.
Their helpline is available every day 10am-10pm
If you are having a panic attack right now, they have a crisis message recording that you can listen to at any time over the phone by calling 01952 680835.
Childline is a free, confidential counselling service for all children and young people up to their 19th birthday.
You can talk about anything. Whether it’s something big or small, trained counsellors are there to support you. Any time, day or night. You can also chat with a counsellor online about whatever's worrying you using the 1-2-1 Counsellor Live Chat.
The Mix is the UK’s leading support service for young people. They can help with anything from mental health to money, from homelessness to finding a job, from break-ups to drugs.
Talk to them via their online community, on social media, through their free, confidential helpline or their counselling service.
The UK Safer Internet Centre (UKSIC) works to identify threats and harms online and then creates and delivers critical advice, resources, education and interventions that help keep children, and young people, and adults, safe online.
Youth Access is the advice and counselling network. Their mission is to ensure all young people can access free support on their journey into adulthood.
You can visit their website to find free and confidential counselling, advice or information services near you.
StepChange provides free debt advice, to help you deal with your debt and work with you to set up a solution. If you are struggling with debt, you're not on your own. Help is always at hand at StepChange, and they have many experienced debt advisors who can help.
Their online debt advice service is available 24/7, or you can call their debt advice helpline on Monday-Fridays from 8am-8pm and on Saturdays from 9am-2pm.
Turn2us is a charity that helps those that are living in poverty in the UK. They want everyone to have financial security. On their website, you can find lots of information and support about welfare benefits and charitable grants that you may be entitled to.
Their helpline is free, confidential and independent. It is available Monday-Fridays from 9am-5pm.
National Debtline is a service that can give you free and confidential debt advice. Their team of expert debt advisers care about improving your situation and will help you to take control of your debts. You can call, webchat or use their Digital Advice Tool to get free advice.
Helpline and Webchat services are both available Monday-Friday from 9am-8pm.
Mental Health & Money Advice provides clear, practical advice and support for people experiencing issues with mental health and money.
There is a government-backed scheme called "Breathing Space", where you can get a period of respite from your debts. This means that creditors cannot contact you in that time or take action against you to recover their debt. Find out more about mental health breathing space here.
The Financial Support Line offers specialist advice to anyone experiencing domestic abuse who is in financial difficulty. It is run by Money Advice Plus in partnership with Surviving Economic Abuse (SEA).
Their helpline is available Monday-Friday from 9am-1pm and 2pm-5pm. Calls are free of charge. For callers whose first language is not English, an interpretation service is also available upon request.
LGBT Foundation are fighting for a fair and equal society where all lesbian, gay, bisexual and trans people can achieve their full potential. They provide a wide range of services, including a helpline that gives out advice, support and information.
Galop is for LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so called "conversion therapy" or any other kind of abuse.
Opening hours are Monday - Thursday 10am-8:30pm and Friday 10am-4:30pm. They are closed on bank holidays.
Allsorts Youth Project listens to, connects & supports children & young people under 26 who are lesbian, gay, bisexual, trans or exploring their sexual orientation and/or gender identity (LGBT+) and their families.
Family Lives provides targeted early intervention and crisis support to families who are struggling. The issues they support families with include family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.
Gingerbread is the national charity for single parents. They provide expert advice, practical support and campaign for single mums and dads.
The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or tax credit issues.
Carers UK is a charity on a mission is to make life better for carers. A carer is someone who provides support to family or friends who could not manage without this help.
Their helpline is available Monday-Friday 9am-6pm If you have a question about caring, or just need to talk to someone.
Kidscape offer friendly, impartial, non-judgemental information, advice and support to parents, carers, family members or professionals who are concerned about a child - either because they are being bullied, or because they may be involved in bullying others.
Available Mondays and Tuesdays between 9:30am and 2:30pm.
Stop Hate UK is dedicated to raising awareness and understanding of discrimination and hate crime, encouraging its reporting, and supporting the individuals and communities it affects.
Their helplines and reporting apps enable people to access independent support and information, 24 hours a day, 365 days a year.
Rape Crisis England & Wales is the charity working to end sexual violence and abuse. They provide specialist information and support to all those affected by rape, sexual assault, sexual harassment and all other forms of sexual violence and abuse in England and Wales.
Their 24/7 Rape and Sexual Abuse Support Line is open 24 hours a day, every day of the year. You can also start a free online chat on their website.
Suzy Lamplugh Trust is the UK's leading personal safety charity. They run the the National Stalking Helpline which has been supporting and advising victims of stalking since 2010. If you are being stalked, you can contact them for help and advice.
Refuge is a UK charity providing specialist support for women and children experiencing domestic violence.
Their helpline is open 24 hours, 7 days a week. An expert advisor will be there to listen to whatever you want to tell her. She’ll offer confidential and non-judgemental information, and if you’d like, help you make a plan.
ManKind Initiative provides information, support and signposting to men suffering from domestic abuse.
Their confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers. Available weekdays 10am-4pm.
Karma Nirvana is the UK's leading charity fighting against Honour Based Abuse. Honour Based Abuse is a form of domestic abuse. It can come in many forms, and although it is a problem in certain communities, cultural traditions do not make it OK. Abuse is abuse. No one – not even your family – has the right to control you or to harm you emotionally or physically.
Help is available. Safe, confidential, free services exist for you. You can call the Honour Based Abuse Helpline from Monday-Friday between 9am-5pm.
Family Lives provides targeted early intervention and crisis support to families who are struggling. The issues they support families with include family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.
Gingerbread is the national charity for single parents. They provide expert advice, practical support and campaign for single mums and dads.
The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up or bereavement to going back to work or sorting out child maintenance, benefit or tax credit issues.
Carers UK is a charity on a mission is to make life better for carers. A carer is someone who provides support to family or friends who could not manage without this help.
Their helpline is available Monday-Friday 9am-6pm If you have a question about caring, or just need to talk to someone.
Shelter exists to defend the right that everyone has to a safe and secure home. You can ring their emergency helpline if you are homeless, have no where to stay tonight, are worried about losing your home, or if you are at risk of harm or abuse in your home.
Opening times: Monday to Friday, 8am - 8pm | Weekends and bank holidays, 9am - 5pm.
St Mungo's focuses on the different stages of a person's journey of homelessness. Before, during and after. They work to prevent people becoming homeless, support people who are living on the streets into secure accommodation and provide them with the services they need to rebuild their lives once they are there.
Street Link is a national referral service where members of the public can alert local authorities and homelessness organisations to people sleeping rough in their area, helping them to get the support that they need.
If you are concerned about someone over the age of 18 that you have seen sleeping rough in England or Wales, you can use this website to send an alert to StreetLink. The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.
Safeguarding Resources
Prevent
ACT Early
Find guidance and support on radicalisation.
Radicalisation is the process by which a person comes to support terrorism and extremist ideologies. If you are worried someone close to you is becoming radicalised act early and seek help.
Educate Against Hate is run by the Department for Education and Home Office. It provides practical advice, support and resources to protect young people from extremism and radicalisation.