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Hardware, network and infrastructure foundation

Want to know more about our Hardware, network and infrastructure foundation Apprenticeship Course?

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This apprenticeship can often be used to upskill existing employees as well as support new recruits.

Overview

https://skillsengland.education.gov.uk/foundation-apprenticeships/FA0004

Ginger Nut Training offer the foundation apprenticeship in Hardware, network and infrastructure which includes a traditional progression path onto one of the following standards;

  • Digital Support Technician Level 3
  • Information Communications Technician Level 3
  • IT Solutions Technician Level 3
  • Cyber Security Technician Level 3
  • Software Development Technician Level 3
  • Data Technician Level 3
  • Data Analyst Level 4
  • Stretch progressions
  • Software Developer Level 4
  • Cyber Security Technologist Level 4
  • Network Engineer Level 4

Our offering is based upon the initial 8-month foundation course then progressing on to one of the above standards on completion of the course and a potential set of learning to cover approximately 2 years, depending on course selection and prior learning. We ask learners and employers to look at which progression course is what they are working towards whilst enrolling in the foundation course, with the selection of the course at month 7, near completion of the foundation. We are, of course, open to this changing as the course progresses.

Foundation Course details

Typical duration to gateway: 8 months
Maximum funding: £4,000

As a Level 2 Foundation Apprenticeship, Hardware, Network and Infrastructure (FA0004) is a high-value hybrid programme combining eight months of technical learning with workplace immersion. Designed within the Digital route, it equips young learners with core technical knowledge and practical skills to support and maintain both physical and virtual IT systems, aligning with real-world employer needs across sectors.

Apprentices undertake meaningful, hands-on roles supporting operational systems—monitoring infrastructure performance, offering technical support to internal and external users, diagnosing issues, and assisting with testing and maintenance. This real-world engagement is complemented by structured employability skills and behaviours—such as professional communication, team working, adaptability, and health and safety awareness—and embedded functional English and maths, ensuring holistic development and compliance with apprenticeship standards.

Assessment is intentionally proportionate and progression-focused, balancing a formal knowledge test with situational practical assessments that reflect genuine workplace application—whether through simulated or observed tasks, portfolios, or presentations. This ensures timely, meaningful achievement of Occupational Standards, positioning learners either to progress into Level 2 or Level 3 apprenticeships, or enter employment with verified competence and confidence.

Apprenticeship Standard

Hardware, network and infrastructure foundation Standard

Assessment Plan

Hardware, network and infrastructure foundation Assessment Plan

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Level

Level 2

Duration

Typical duration to gateway: 8 months

Funding and employer contributions vary depending on apprentice age, employer circumstances, eligibility and Government funding rules. Many employers can now access significantly increased funding support, including fully funded training for eligible younger apprentices. Please contact Ginger Nut Training for the latest funding guidance

Appropriate Learner Roles/Activities

Typical job titles include (but are not limited to)

  • Junior applications support technician
  • Junior database technician
  • Junior dev0ps engineer
  • Junior it support technician
  • Junior it systems support
  • Applications and on-line service executive
  • Data administrator
  • Digital applications specialist
  • Digital champion
  • Digital coach
  • Digital service advisor
  • Digital service agent
  • Digital service support
  • Digital device refurbishment technician
  • Mobile phone repair technician
  • Smartphone device repair technician 

Hardware, network and infrastructure operatives are found in organisations large and small, in all sectors, and within public, private and voluntary organisations.

Organisations rely on computers and communications systems in all areas of their operations. The apprentice will work with others to ensure the optimal performance and maintenance of these systems.

The apprentice will work on IT and or telecommunications which are physical and or virtual. They will support the monitoring and maintenance of the systems and or platforms to maximise productivity and user experience.

They will carry out fundamental duties, including technical support to customers, both internal and external, using multiple communication channels. They will also support problem resolution and assist with the testing and monitoring of issues.

This Foundation Apprenticeship requires a minimum 187 hours off-the-job learning. Upon successful completion, the apprentice will be competent in the knowledge, skills and behaviours outlined in this standard. Someone who completes some or all of this content will be part-way through a journey to a more specialist occupation. Taking another apprenticeship after this one is one way of progressing

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Taaseen Rahman profile picture
Taaseen Rahman
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Ginger Nut are an amazing training provider. I learnt so much during the last year and half with the Business admin course. The content and tools provided was very insightful and helpful. My tutor, Zoe, supported me through the entire course, gave me feedback on multiple different areas and she was always available to help with anything I was unsure of. Overall, it was a fantastic experience and I would highly recommend Ginger Nut training to anyone looking to start an apprenticeship
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Ania Bagot profile picture
Ania Bagot
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Great apprenticeship provider! Very supportive staff and tutors, would highly recommend!
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Elise Steer profile picture
Elise Steer
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I have just received the results of my Level 4 Associate Project Management apprenticeship and I’m proud to say that I achieved the highest possible grade of Distinction! Working towards this qualification, whilst doing the day job has been no easy feat but has been incredibly rewarding. Not only have I closed this chapter as a newly qualified Project Manager, but I've also gained a newfound confidence that I will carry with me wherever my future leads me! I have never really conformed to the traditional academic style of learning and had always been put off pursuing any further education beyond what I absolutely had to do. However, having a great teacher who genuinely cared about the subject and the success of their students truly made the whole experience a breeze. A huge thank you to Jag at Ginger Nut Training ❤️
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Stuart Dobbs profile picture
Stuart Dobbs
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The business administrator course has been very helpful. It has allowed me to learn new skills which have helped strengthen my CV. My tutor Nick was very approachable and friendly and always responded quickly to any issues or concerns that I had. I would highly recommend applying for any apprenticeships which are partnered with Ginger Nut Training.

Owner's reply
Thanks so much for your feedback Stuart. If there is anything we can do to help in the future please do not hesitate to reach out
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Ezra Croucher profile picture
Ezra Croucher
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Ginger Nut Training are an amazing company. Since day one, I have been supported fully from the onboarding process to my day to day duties. My tutor is Anna, and I have to say having someone as thoughtful and genuinely interested in my progression as she is really boosts your motivation to do well and push yourself to achieve the best you can at everything. The webinars run by other tutors are also fantastic, thought-provoking and make a great way to keep up with recent happenings across several industries. Keep up the brilliant work, everyone!

Owner's reply
What a kind review thanks ! We have amazing learners and believe in their potential so much. We have some amazing progression opportunities within apprenticeships and outside. Please do stay in touch. Keep believing in your talent
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Mr Smith profile picture
Mr Smith
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I am currently completing my Level 4 Cyber Security apprenticeship with Ginger Nut Training, and it has been an outstanding experience. The depth of knowledge and practical experience I’ve gained so far is invaluable. What really sets them apart is their tailored learning approach; they ensure the curriculum aligns perfectly with my professional goals and my employer’s specific needs. It’s been a very enjoyable journey, and I would highly recommend Ginger Nut to anyone looking to kickstart or level up their career.

Owner's reply
Thanks so much for your kind words. Don't forget if you hit a rocky patch we will be there for you through that too. Do not hesitate to reach out. We are here. Thanks for believing in us. We believe in you.
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Robin Simpson profile picture
Robin Simpson
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I have completed a level 3 Cyber Security apprenticeship, and am now in the process of completing my level 4 apprenticeship. My tutor Ben and GingerNut on the whole have been excellent. They have been welcoming, informative and considerate. I would recommend them to anyone.

Owner's reply
Thanks so much for your kind words. So pleased you are sticking with us onto your level 4. If you need anything at all just reach out
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Nellie Castara profile picture
Nellie Castara
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I've really enjoyed my Level 3 Events apprenticeship with Ginger Nut Training. The content covered is really interesting and I like how much I'm encouraged to link back to the work I do in my day to day role. My tutor, Peter, is also excellent and I always feel I can go to him with an issues I may have, or just to have a chat about anything I'm unsure of. The feedback provided is also very useful and I really feel that he's routing for me to do well! I'd definitely recommend Ginger Nut to anyone looking to start an apprenticeship.

Owner's reply
Thanks so much for your kind words. If there is anything we can do to help in the future please do let us know. There are level 4 marketing apprenticeships and all sorts of progression opportunities. Stay awesome
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Ryan Sheldon profile picture
Ryan Sheldon
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Communication is key and Ginger Nut are very good at it! Plenty of help is on offer and although the emails and information can feel a little overwhelming at first, you soon get into the hang of dealing with it. The only barrier is your own motivation, but that's part of distance learning; as long as your employer gives you the time to learn and a place where you won't be disturbed, then it shouldn't be a problem.

Owner's reply
Thanks so much for your kind words Ryan. If we can do anything to help please do reach out in the future.
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